student loan directory
How can I dispute negative items reported by Campus Partners to my credit report about a student loan?
I have been unable to get anyone on the phone at the Campus Partners via the number they give at 800-344-8609 and cannot seem to find the right directory for filing disputes in their automated response system. I have already initiated a dispute via Experian’s credit expert. Please help me find out how to get a live person on the phone with Campus Partners. I’ve also already tried pressing 0 and # and * all the usual keys that indicate “operator” in similar systems.
One issue I am having is getting a live person on the phone. I have no idea how to get a live person from Campus Partners on the phone. Their automated response system will not let me get to an operator or any person. As a result I cannot ask them any questions or collect necessary information to file a complaint with the BBB.
Contact the credit reporting agencies and ask this same question. It sounds like you have done what you need to do to get through to Campus Partners and they are not responding, which is a red light to many of us not to get involved with them while we are in college.
You can file a complaint with the Better Business Bureau also. Have you tried that? Make sure you have all your documentation on when you called Campus Partners, where you left the voice message, who you talked to (and I always say be as thorough as you can on getting who, what, when you talked to these companies because it will make a difference if you have to file a complaint).
Good luck with this.
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